General Terms and Conditions
These Terms and Conditions describe the rules that apply to your use of the Spinson platform and the services we provide. They set out the relationship between us and our customers, explain account responsibilities and eligibility, and cover how we handle deposits, withdrawals and promotions. We expect all users to read and accept these terms before registering or placing bets, and we will act in line with these provisions when administering accounts.
Account responsibilities
You are responsible for maintaining the confidentiality of your account details and for any activity that takes place through your account. Do not share your login credentials and notify us immediately if you suspect unauthorised access. We may ask you to verify your identity at any time and impose temporary restrictions until verification is complete. We reserve the right to suspend or close accounts where we suspect fraud, money laundering, bonus abuse or breaches of these terms.
Eligibility requirements
To use our services you must be resident in a jurisdiction where our platform is permitted and be at least 18 years of age. You must provide accurate personal information and update it promptly if details change. Only one account is permitted per person unless otherwise authorised. Accounts that appear to belong to the same household or individual may be merged, restricted or closed in line with our checks.
Acceptable platform use
Use the site lawfully and in accordance with fair play. You must not attempt to manipulate games, exploit promotions, use automated tools, open multiple accounts for unfair advantage, or otherwise act in a way that undermines platform integrity. We may limit features, void bets or withhold bonuses where we detect abusive patterns, collusion or attempts to circumvent system controls.
General bonus and promotion rules
Promotions, welcome bonuses and free spins are subject to specific terms which will be provided with each offer. Generally, bonus funds carry wagering requirements and contribution weightings that vary by product. Only one welcome offer may be available per customer and household. We may adjust, suspend or withdraw promotions at our discretion and in accordance with applicable law. Winnings from bonuses are payable only after fulfilment of relevant conditions.
Deposits and withdrawals
We accept a range of payment methods and set minimum and maximum transaction limits which are displayed in your account. Deposits are usually available immediately; withdrawals are subject to verification and may be delayed while we complete checks. We may apply identity, source-of-funds and affordability checks before approving withdrawals. Withdrawal limits, processing times and any third-party charges depend on the chosen payment method.
Dispute resolution
If you have a complaint, contact customer support in the first instance so we can investigate. We will aim to deal with disputes promptly and fairly. If an issue remains unresolved you may escalate the matter to the appropriate regulatory authority in your jurisdiction where applicable. We will cooperate with official enquiries and provide information as required by law.
Updates to terms and conditions
We may update these Terms and Conditions from time to time to reflect changes in law, regulation, operational practice or to improve clarity. Any material changes will be communicated to active account holders and posted on the site. Continued use of the service after notice of changes constitutes acceptance. If you do not agree with the updated terms you should stop using the service and close your account.
Please note that references to Spin Son in account communications are alternative display names used across the site; the obligations and protections set out above apply regardless of how the brand name appears to you.